Mothercare (горечь утраты...)

С ужасом только что поняла, что ... усе, маза как источник слипов отпала. Хотела предложить таким же любителям дешевой мазы, как я присоединиться к жж-шному флешмобу и написать им письмо. Вот что я нацарапала (совместными усилиями с одним из жж-сообществ)
Dear Sirs,

I am your returning customer from Russia (Moscow) and I am totally upset with your recent official notice regarding suspending your international delivery.

Let me explain why. Yes, we do have quite a big retail network in
Russia, however the prices and the assortment differ greatly from your
British online-store. Probably you might take a closer look into
Russian pricing policy and explain why 2-pack of boy joggers size 12-18 months usually cost 9-11 pounds in your online store and 1 000 – 1500 rubles (20-25 pounds!!!) in Russia.
And if we are speaking about more expensive clothes, like outerwear for example the difference could be more than two (!) or three (!!) times.
So by suspending international delivery you are not just redirecting the customers to local mothercare offline shops, you are losing your customers.
As I will not go to mothercare shop in Moscow to pay two, three and
sometimes even four times but turn to other on-line shops with
international shipping available. I will just choose another brand and another shop. This is for sure.

So please keep in mind that you are simply rejecting your loyal customer without giving him any alternative (as I already mentioned paying twice and thrice as high for the same stuff is positively unacceptable)!

We would like to let you know that we were really very happy with this opportunity to buy high-quality and very good-looking kids’ clothes at such a fair and honest prices. For me personally this is the best online store dedicated to kids’ staff and as you may see from my order history I usually purchase clothes at mothercare.com 2-3 times a year.

Also if you look carefully at your list of international clients I guess you’ll see now many Moms from Russia do make orders regularly and quite often.

In this regard I would like to kindly ask you to think again about your international delivery and to reconsider this issue!

Should you require any feedback or additional information please feel free to contact me any time.

Thank you and best regards, Yelena